FAQs about Venus et Fleur

1. What is Venus et Fleur?

Venus et Fleur is a luxury floral delivery service that specializes in high-end, handcrafted arrangements. They are well-known for their iconic Le Fleur Box, which features roses that last up to a year.

2. How long do Venus et Fleur flowers last?

The roses from Venus et Fleur can last up to a year with proper care. They are preserved through a unique process that maintains their beauty and freshness for an extended period.

3. Are there any ongoing promotions or discounts available?

Venus et Fleur occasionally offers promotions and discounts, especially around holidays and special events. Checking their official website or signing up for their newsletter can keep you informed about the latest deals.

4. Do they offer international shipping?

Currently, Venus et Fleur primarily ships within the United States. However, it's always a good idea to check their website or contact customer service for any updates on international shipping options.

5. Can I customize my flower arrangement?

Yes, Venus et Fleur offers customization options. You can choose different colors, sizes, and even add-ons like jewelry to make your arrangement unique.

6. What payment methods are accepted?

Venus et Fleur accepts various payment methods including major credit cards, PayPal, and sometimes other payment platforms depending on the promotion or event.

7. Is there a subscription service available?

Yes, Venus et Fleur offers a subscription service where you can receive fresh arrangements on a monthly basis. This is a great option for those who want to enjoy luxurious flowers regularly.

8. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the courier's website.

9. What is the return policy?

Due to the perishable nature of the products, returns are generally not accepted. However, if you have any issues with your order, it's best to contact their customer service as soon as possible for assistance.

10. Where can I find reviews for Venus et Fleur?

You can find reviews for Venus et Fleur on their website, as well as on third-party review sites like Trustpilot and Yelp. Customer testimonials are also featured on their social media pages.